Data We Collect
When you submit a booking request, we store your name, email, optional phone number, travel dates, selected room, and any notes you provide.
We collect only the personal data needed to process bookings, provide concierge support, and improve your stay experience.
Effective date: April 12, 2026
When you submit a booking request, we store your name, email, optional phone number, travel dates, selected room, and any notes you provide.
Your data is used to confirm reservations, send booking updates, respond to concierge requests, and maintain operational records for hotel services.
Booking records are retained for operational and legal needs. Access is restricted to authorized hotel staff and protected by infrastructure-level controls.
For privacy-related requests, contact us at hello@sejour-provence.com.